Refund policy

Refunds

INZONE operates a no-refund policy. For hygiene reasons, we are unable to accept returns or refunds on socks once an order has been placed.

If your order arrives faulty, damaged, or incorrect, contact us within 7 days of delivery at hello@inzone.co or via LINE @inzone, and we will replace the item at no cost to you. Proof of the fault (such as a photo) may be requested.

Cancellations

If you need to cancel an order, contact us as soon as possible at hello@inzone.co or via LINE @inzone with your order number. We'll do our best to cancel before dispatch, but as we ship quickly — usually the same business day for orders placed before 2pm — this may not always be possible. Once an order has been dispatched, it can no longer be cancelled.

This policy does not affect your statutory rights under Thai consumer law.